Disclaimer by Volkswagen

1. Volkswagen Care Plans are available for purchase at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/care-plans.html or from participating authorised Volkswagen Dealers for Eligible Vehicles and cover standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 km/12 months (whichever occurs first) for all models except:
a) MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first) ; and b) ID. 4, ID. 5 and ID. Buzz which are scheduled to occur every 30,000 km/24 months (whichever occurs first).
These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except:
a) MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles which are 30,000 km/15 months (whichever occurs first); and b) ID. 4, ID. 5 and ID. Buzz which are 37,500 km/27 months (whichever occurs first).
The timeframe takes effect from the New Vehicle Warranty start date. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.
2. Volkswagen battery electric and plug-in hybrid vehicles can only be serviced/repaired by EV Certified Volkswagen Dealers.
3. All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see www.volkswagen.com.au/en/owners-service/warranty.html for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.
4. Service Initiated Roadside Assistance (SIRA) can take up to 48 hours to be applied to your vehicle. SIRA membership is provided by by 365 Assistance Pty Ltd ABN 59 160 076 200 trading as ‘365 Assistance’ (‘365’). Whenever you request roadside vehicle assistance under your SIRA membership, you will be making that request to 365 Assistance, who will provide the services on the terms and conditions available at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/roadside-assist.html. The terms and conditions contain exclusions and limitations.
5. 5-Year Care Plan for the price of a 3-Year Care Plan is available for eligible Volkswagen Amarok (up to and including Model Year 2022), Caddy, California, Caravelle, Crafter, Multivan and Transporter models only. Amarok (MY23 onwards) and ID. Buzz is not eligible for this promotion. Purchase a 5-Year Care Plan between 01/01/2025 and 31/12/2025 at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/care-plans.html or from an authorised Volkswagen Dealer. 5-Year Care Plan covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 and 2022 Amarok models, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 and 2022 Amarok models which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from the New Vehicle Warranty start date. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions. Volkswagen Group Australia reserves the right to extend, withdraw or change all offers.
6. ServiceXpress is available at participating Volkswagen Dealers only. ServiceXpress servicing within 60 minutes applies to select services scheduled to occur every 12 months/15,000 KM (whichever occurs first) for all models except MY21 and MY22 Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). ServiceXpress is not available for Crafter vehicles and Volkswagen battery electric and plug-in hybrid electric vehicles. On certain models the transmission needs to be serviced (usage/time based), which can take an additional 30 minutes. Any additional work required, may incur extra costs and time. See https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/servicexpress.html or consult your local participating Volkswagen Dealer for further details.
App-Connect is compatible with selected apps and the latest smartphone versions of iOS and Android. Active data service is required. For USB connections, a connection cable is sold separately. For wireless connections, App-Connect features wireless Apple CarPlay® and wireless Android Auto™.
The figures stated are for the purposes of comparison amongst vehicles tested under the same testing procedures only. The actual figure may vary depending on multiple factors such as fuel quality, vehicle load, environmental and road conditions.
Fuel consumption figures according to ADR 81/02 derived from laboratory testing. Factors including but not limited to driving style, road and traffic conditions, environmental influences, vehicle condition and accessories fitted, will in practice in the real world lead to figures which generally differ from those advertised. Advertised figures are meant for comparison amongst vehicles only.
Leather appointed seats have a combination of genuine and artificial leather, but are not wholly leather.
All images displayed on this page are for illustrative purposes only and may include overseas models, optional equipment and features not available in Australia. Actual vehicles may differ. Please confirm final specifications and features with an authorised Volkswagen Dealer prior to purchase.
With rear seat in the forward position.
Safety technologies are designed to assist the driver, but should not be used as a substitute for safe driving practices.